Terms of website use

This page tells you the terms of use on which you may make use of our website www.jumblebee.co.uk or such other site that we shall operate from time to time for materially the same purpose (our site), whether as a guest or a registered user.  Please read these terms of use carefully before you start to use the site. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.

We have produced separate policies and specific terms to cover your use of different features of our site.  Those policies form part of these terms of use as if they were set out in full here.  If there is any discrepancy between any part of these terms of use and those policies or specific terms, the corresponding provision in those policies or specific terms shall apply.

A full list of policies and specific terms can be found towards the end of this page.

Information about us

www.jumblebee.co.uk is a site operated by Jumblebee Limited ("We"). We are a limited company registered in England and Wales under company number 07278755 and have our registered office at Ground Floor Offices Unit 30 Green End Gamlingay Sandy Beds SG19 3LF. This is also our main trading address.  Our VAT number is 105 7199 17.  

Accessing our site and the concept behind community pages

We offer a service to communities allowing communication, advertising, trading and fundraising. 

We aim to give communities privacy.  Accordingly, we will try and ensure that access to communities is restricted to those with a real-life existing relevant affiliation.  Each community site will have a community leader or administrator who will have absolute discretion to decide what constitutes a relevant affiliation for their community.  They will have the right to change their requirements from time to time.

For example, a school may have community pages and the community leader may specify that only parents or guardians of existing pupils may be members of their community.  On the other hand the community leader may specify that all former pupils and parents may also be members.

 

By using our site to become a member of one of our on-line communities you confirm that you have a real-life existing relevant affiliation to it and will cease to use its community pages on our site if you no longer have a relevant affiliation to it.

You will not be allowed to access community pages if you no longer have a relevant affiliation to that community.  We and the community leader or administrator may allow, deny or retract access to each set of community pages as we see fit.

Please note that the real-life community or thing to which the community pages relate (ie. a school) is not responsible for the community pages bearing its name, branding and/or logo on our site. By using our site you agree that the real-life community shall not be liable in respect of: (i) your use or operation of the site; (ii) any transactions concluded via the site (except where the real-life community is itself a contracting party); (iii) any interaction between you and other users; or (iv) any other matter that the real-life community is not directly involved with and which is not under their full control and you agree not to make any claims or complaints to the real-life community for such matters.

We may allow carefully selected traders to offer their products or services for sale to a community.  The trader will not have access to interactive features within the community such as messaging or notice boards unless they are also a member of the community.  By using our site you agree that such traders may have access to other information that you publicly state on our site such as your name.  They will not have access to personal information that you have provided for our use only such as your email address or payment details.

 

Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.

If you choose, or you are provided with, a user code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use.

You are responsible for making all arrangements necessary for you to have access to our site.  You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use, and that they comply with them. 

If you are under the age of 18 years, you must bring these terms to the attention of your parent or guardian.  They will then be asked to confirm that they are happy for you to use our site.  They and you will both be asked to accept these terms of use.  Parents and guardians of any user under the age of 18 are responsible and liable for that user’s use of this site and guarantee that that person will comply with these terms of use.

We must comply with any age restriction laws that apply in countries so far as the use of our site is concerned.

You may only create one user account per community.  You are not permitted to assign, transfer or allow anyone else to use your account. 

You are not permitted to make commercial use of our site except as we allow.

You confirm that you have given us and will continue to give us accurate information about yourself.  We may take such actions as we consider necessary to verify with third parties the accuracy of information provided by you.

We may issue you with a warning or limit, suspend or cancel your access to our site if you breach any of these terms of use or our policies or other terms.  We shall not be liable for any loss that you may incur as a result of us taking such actions.

If you use any downloadable application or ‘app’ to enhance your use of our site, you must first accept the terms of any particular end user agreement associated with the application provided at download or installation.

Delegation

We may delegate such rights, powers or obligations as we see fit to community leaders or administrators.

Fees

Use of our site is generally free, although we offer some features that will incur charges. 

We will clearly notify you of any features that we charge for prior to you using them.  You will be asked to pay for any particular feature at the time you agree to use it. Our policies and other terms relating to particular features contain further information about fees and how payment is to be made.

Unless otherwise stated fees are quoted in pounds sterling. We may change  fees from time to time and we may change the currency that we quote also. Any changes relevant to fees will be posted on our site and will be accurate at the point of sale (save for errors that are obvious and unmistakeable and could have reasonably been recognised by you as an error). We may choose to temporarily change fees for promotional or new features, these fees will be effective for such period of time as we say. 

All fees quoted are inclusive of VAT unless otherwise stated.  VAT receipts are available on request to us at contact@jumblebee.co.uk.

You must not attempt to circumvent our paid for features by making inappropriate use of free features instead.  Where there are paid for features on our site it is to be assumed that using the free features for the same purpose is not permitted.  Breach of this rule may result in listings or contributions being removed and we may refuse entry to this site to anyone who persistently breaches this rule.

If we terminate any contract with you through no fault of your own, we shall refund you an appropriate amount of any fees that we have received from you (less any paid to your community).  We will not refund any fees if you terminate the contract with us or if we terminate a contract where you are at fault.

Transactions concluded on our site

We do not sell items on our site.

We do provide a venue for others to advertise and sell their products or services.  Any resulting contract for sale is between the buyer and the seller, not us.  We do not hold products listed for sale and we will not be liable for any obligations of either a buyer or a seller.

We do not get involved with disputes between users or users and traders.  You therefore agree to release us from any damages or claims relating to any such disputes.

Community members wishing to list items for sale or gift to other community members must comply with our Venue Terms for Individuals

Anyone wishing to advertise properties for rental must comply with our Venue Terms for Property Rental .

Anyone wishing to advertise their business to community members must comply with our B Page Terms.

Anyone wishing to sell to community members in the course of a trade, business or profession must comply with our Shop Terms.

Everyone must comply with our Listings Policy and Interactive Features Policy.

Users interested in purchasing a product or service from an individual or business are advised to read and accept the Terms that apply to their particular transaction.

Intellectual property rights

We are the owner or the licensee of all intellectual property rights in our site, and in the material we publish on it.  Those works are protected by copyright laws and treaties around the world.  All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your household or organisation to material posted on our site. 

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.

You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Reliance on information posted

Commentary and other materials posted on our site are not intended to amount to advice on which reliance should be placed.  We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents.

Our site changes regularly

We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.

Our liability

PLEASE NOTE.  This section limits and excludes our liability for your use of our site generally.  Our policies and specific terms cover your use of particular features provided on our site and contain limitations and exclusions of liability specific to your use of those features.

The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, our officers, agents, employees and other third parties connected to us hereby expressly exclude:

• All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
• Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:

• loss of income or revenue;
• loss of business;
• loss of profits or contracts;
• loss of anticipated savings;
• loss of data;
• loss of goodwill;
• wasted management or office time; and

for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.

You acknowledge that there may be occasions when our site or part of it is inaccessible or undergoes maintenance and that such circumstances shall not constitute breach of our contract with you and that we will not be liable to you for any loss or refund in such circumstances.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

Your promise to us

You promise to fully indemnify us against any claim or demand or loss of any kind made by any third party due to your use of our site, or breach of these terms by you, your infringement of someone else’s intellectual property rights or as a result of your use of our interactive features or our site as a venue.

Information about you and your visits to our site

We process information about you in accordance with our privacy policy  By using our site, you consent to such processing and you warrant that all data provided by you is accurate.
Like many other companies, we use ‘cookies’ to enhance your experience using our site.  Our privacy policy explains how we use ‘cookies’. 

Our servers may use two different types of cookies. The first type is known as a "session-based" cookie and is allocated to your PC only for the duration of your visit to our website. It helps you to move around the website faster. This cookie automatically expires when you close down your browser.

The second type of cookie known as a "persistent" cookie is allocated to your PC only if you agree by selecting the "Remember me" function. This cookie, if chosen, will remain on your PC for a period of time.

By using our site you consent to our use of these cookies.

If you want to delete our cookies that are already on your computer, please refer to the instructions for file management software to locate the file or directory that stores cookies.  You will normally be able to delete or control cookies via your browser. 

Please note that by rejecting or deleting our cookies you may not be able to access some areas or features of our site.

You are not permitted to use your own cookies or other devices on or in connection with our site unless you comply with all applicable law and in particular provide others users with an opportunity to expressly consent or decline them. 

For more information on cookies see www.allaboutcookies.org.

Uploading material to our site
Whenever you make use of a feature that allows you to upload material to our site, or to make contact with other users of our site, you must comply with the content standards set out in our Interactive Services Policy and all other applicable policies and terms.  You warrant that any such contribution does comply with those standards, and you indemnify us for any breach of that warranty. 

Any material you upload to our site will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such material for any purpose. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.

We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of our site.

We have the right to remove any material or posting you make on our site if, in our opinion, such material does not comply with the content standards set out in any of our terms or user policies.

Any images or media uploaded by you may be viewed by us, the rest of your community and traders advertising within your community.  By uploading it you confirm that you accept and are comfortable with this.

By uploading or using images or media of any kind on our site you confirm that you have the right to do so.  Where images or other media contain intellectual property rights of others such as (but not limited to) copyrights or trademarks, you confirm that you have the permission of the intellectual property owner and will remove the image or media if the owner requests you to.

By using our site you consent to images of yourself being displayed on our site by others.  If you are unhappy about any particular images that have been uploaded to our site you may contact us at contact@jumblebee.co.uk and we will review the image and remove it if we believe it is degrading, lewd or offensive to you or others.

Viruses, hacking and other offences
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.
By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

Linking to our site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.  Any such link must comply with any rules or policies we set out from time to time.

You must not establish a link from any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice. The website from which you are linking must comply in all respects with the content standards set out in our various policies below.

If you wish to make any use of material on our site other than that set out above, please address your request to contact@jumblebee.co.uk.

Links from our site

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only.  We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. 

Jurisdiction and applicable law

The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our site although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country. 

These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England.

Cancellation

The following provisions only apply to those features that you pay for on our site.  They only apply to you where you act as a consumer.

As a consumer, you may cancel your contract with us at any time before we provide and before you have begun to make use of the feature that you have paid for.  In this case, you will receive a full refund of the price that you have paid for the feature. We will process the refund due to you as soon as possible and, in any case, within 30 days of the day you gave notice of cancellation.  In this case, we will refund the price of the feature in full.

You will no longer have a right to cancel a contract with us and you will not be entitled to a refund once we have provided you with the feature that you have paid for and you have begun to make use of it.

To cancel a contract, you must inform us by emailing us at contact@jumblebee.co.uk.

The legal bits

These terms of use and the policies and documents referred to constitute the entire agreement between you and us.

Section headings are for reference purposes only and do not limit the scope or extent of such section.

If any part of these terms of use or our other policies or terms is held to be invalid or unenforceable, such provision shall be struck out and the remaining provisions shall be enforced.

You acknowledge that if we do not enforce any particular provision, we are not waiving our right to do so. We may take steps to enforce a provision at a later date. Our failure to act on a breach by you or others does not waive our right to act on subsequent or similar breaches. We do not guarantee that we will take action against any or all breaches of these terms of use. 

Any reference on our site to a statute, statutory provision or any subordinate legislation made under a statute is to such statute, provision or subordinate legislation as amended or re-enacted from time to time whether before or after the date of this agreement and, in the case of a statute, includes any subordinate legislation made under that statute whether before or after the date of this agreement.

Trade marks

“Jumblebee” and any logos used by us are either registered trademarks or unregistered trademarks of ours.  We take any breach of these trademarks very seriously and we will take such action as is necessary to protect them.

Variations

We may revise these terms of use at any time by amending this page. Changes will take effect for existing users 30 days from the time that we first post a change on this page and immediately for all new users except that we may draw some changes to your attention when you attempt to log in and will only allow you continued use of our site if agree to accept the changes in which case such changes will take effect immediately upon acceptance. 

You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.

Your concerns

If you have any concerns about material which appears on our site please contact contact@jumblebee.co.uk.  Please also contact us if you notice any breach of our policies.

Policies

The following policies shall apply to these terms of use as if set out in full here.

Interactive Features Policy
Jumblebee Listings Policy
Venue Terms for Individuals
Venue Terms for Businesses (B Pages)
Venue Terms for Businesses (Shop Terms)
Venue Terms to Advertise Properties for Rental


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Version date: 9th January 2012